Cloud PBX Phone System offers a full Puerto Rico Hosted PBX solution and Hosted Phone Systems in more than 70 other countries. Get the best quality Puerto Rico Hosted PBX Phone System at an affordable price in the market. A User-Friendly Puerto Rico Hosted Phone System with Unbeatable PBX Experience.
Receive FREE and Unlimited Inbound or Incoming calls to VoIP, SIP devices and softphones
Make Unlimited Outbound or Outgoing calls to any number around the globe
Unlimited Voice Menu Extensions
Unlimited Voicemail boxes
Unlimited Conference rooms
Unlimited Call Queues and Queue Members
Unlimited Multi Time Zone Time Routers
Unlimited Call Recording
Unlimited Real Time SMS/Email Event Notifications
Unlimited Text to Speech and pre-recorded Audio messages
Unlimited Music On Hold playlists
Unlimited Routing by Caller ID entries
We accept the following methods of payment
Our Puerto Rico Hosted PBX uses drag-and-drop technology, with icons and labels to help visualize your call flow. Setup takes mere minutes; no experience required. Plus, you can use your existing devices for receiving and making calls. This includes VoIP phones, smartphones, mobiles, and landlines. Our technologies are highly innovative and flexible, with Cloud PBX Phone System being able to receive simultaneous calls on your Puerto Rico virtual phone number and route these calls as required. In addition, you are able to display a selected local number as your outbound Caller ID when making calls from your office, home or mobile app.
We accept the following methods of payment
Our Cloud PBX Phone System come with FREE features like: voicemail, voice menu and extensions, fax, call recording, queue, time routing, conference calls, caller ID, playback and tect to speech, blacklist, notification, mobile app, auto-response, virtual receptionist and more. We have also got a free app for iPhone and Android. It lets you make and take calls through your Puerto Rico phone number without data. Plus, you can travel with many of our great features in the palm of your hand! Learn more
Receive faxes as PDF via eMail on your Puerto Rico virtual number! You just need to enter your email address to which the received faxes should be.
Regular smartphone forwarding lets you accept calls sent to your Puerto Rico virtual phone number. Outbound, however, requires a VoIP app, which consumes data and relies on Wi-Fi availability.
Our Puerto Rico Cloud PBX Phone System on Android and iPhone allows you to make outgoing calls (outbound calls) and take incoming calls (inbound calls) on the go. Better yet, it doesn't use data! Native to the system, the Puerto Rico Cloud PBX Phone System app extends many of the great features usable on other VoIP phones.
NB: You get unlimited incoming calls (inbound calls) at no extra cost (100% FREE). You
Ready to call? Then download it from the links below.
The Puerto Rico Cloud PBX Phone System app piggybacks on the mobile carrier. It uses the existing cellphone service to dial the Puerto Rico virtual number to initiate the call. For this reason, you must be in the same city as the number for the app to connect.
Once the smartphone contacts the local number, the Cloud PBX Phone System processes the final leg of the call. This means long-distance destinations register locally. It also means the call quality will be more reliable than over data.
Since the Puerto Rico Cloud PBX Phone System app communicates with the main system, it tags all outbound calls with the appropriate IDs. It also makes internal calls and transfers possible.
Unified Voicemail acts like a traditional answering machine or mailbox. It hosts a space in which users may leave voice messages when the phone goes unanswered. Uniquely, the voicemail PBX feature from Puerto Rico Cloud PBX Phone System forwards all recorded messages to one or more paired email addresses, attaching the audio file for download on a PC, tablet or smartphone. Puerto Rico Cloud PBX Phone System allows you to record or upload custom messages that are played to the caller when you are not available to answer the call. This message can give instructions to the caller to leave a voice message or may provide other available options, such as listing alternative contact phone numbers.
By forwarding to email, users never have to worry about missing, overlooking or deleting voicemails: they’ll appear alongside all other communication streams in an email client. This makes scanning, prioritizing and responding to calls much easier. Plus, it opens doors to collaboration and client-sharing through forwarding, flagging, annotating and other MMS-based features.
Although all communication ends up in the same place, users can configure individual responses for each mode. For incoming calls, Puerto Rico Cloud PBX Phone System supports custom voicemail greetings, uploadable or recordable directly from within the workspace. This is one example of the flexibility Cloud PBX Phone System solutions give to users and callers alike.
The Blacklist object is used to block incoming calls received on specified phone numbers. Blacklist unwanted callers (global filter available)
The information to be entered for this object is:
Choose whether or not you wish to include the Global Blacklist (an international list of blocked numbers) in your filter.
Add any phone numbers that should be included in the blacklist filter by clicking on the sign and entering the phone number in E.164 format: <CountryCode> <City/AreaCode> <LocalNumber>
Puerto Rico Phone numbers that have been added to the blacklist may be deleted by clicking on the "X" sign adjacent to that number.
The inclusion of the Global Blacklist may be simply enabled and disabled by clicking on the Global: ON/OFF status on the Blacklist object.
A simple usage example of the Blacklist object is shown below, where the blacklist filter is applied to all incoming calls before those calls are processed by the company voice menu.
Intelligent call forwarding delivers all inbound calls to their desired locations—even if that means email. The function of the call forwarding PBX feature is to ensure no calls go unanswered. Our virtual phone system achieves this by allowing users to configure a variety of call devices that can both receive and transfer calls.
Cloud PBX Phone System automates call forwarding to any location. Furthermore, our system directs calls either simultaneously or sequentially, depending on the user’s preferences. This means that calls may either ring all aforementioned devices at once or ring each individual phone in a sequence.
The PBX system processes the call and sends it to a registered device. A specified SIP device rings first for 30 seconds. If untended, the call moves forward in the sequence. A connected mobile device rings next for 20 seconds. If untended, the call moves forward in the sequence. The last two devices—landline and Voip account—ring together for 10 seconds. If still no one answers, the call goes to voicemail.
The call recording PBX feature enables users to record both inbound and outbound calls. This feature allows you to silently record phone calls in real-time. The audio data generated forwards to a given email address afterwards as an attachment. This particular hosted PBX feature is in high demand because it provides numerous benefits across all areas of business—financial, legal, administrative and more.
How better to gauge employee-customer interactions than eavesdropping on or reviewing past conversations? Managers can identify best practices and highlight weak points in customer engagement this way—plus it contributes greatly to the amount of customer history from which sales and support agents can work. Similarly, the call recording PBX feature improves quality control in that maintaining an audio archives can reveal entry errors.
When an employee nears the date of his or her performance review, call records can help managers assess that employee’s sales or support efficacy. As well, recordings of exemplary customer servicing can be given to new hires for studying or mimicking. This works particularly well for developing standard responses and protocols among staff, making all controls predictably professional.
These days, everybody looks for excuses to sue. Miscommunication can lead to various consequences, some of which escalate into a legal problems. Businesses can protect against this by documenting all interactions and recording phone conversations. Call agents simply need to insert a privacy clause into the IVR or mention it before recording a call.
Caller ID Routing allows incoming calls to be forwarded to the appropriate employee, voice menu or business location, depending on the originating phone number. For example, you may require that calls from specific customers be directed to your personal mobile phone, or sales calls from different geographic locations be automatically directed to local sales agents.
Caller Routing implements a simple “Yes/No” logic based on whether the originating phone number matches a phone number configured in the Caller Routing object. This object must be connected to two child objects such as Person or Voice Menu objects to which calls are forwarded according to this “Yes/No” logic. When the cables to the child objects are generated, they are automatically labeled "Yes" and "No" respectively. The “Yes” option defines the routing of calls if the originating phone number matches a phone number included in the Caller Routing object, and the “No” option defines the routing in the case of a failure in the phone number match.
The information to be entered for this object is:
The name of the Caller Routing object.
The phone number/s required for the routing logic.Clicking on the icon on this object allows you to add phone numbers for the routing logic.
Phone numbers must be entered in E.164 format <CountryCode> <City/AreaCode> <LocalNumber> and there may be multiple phone numbers per Caller Routing object.
Phone number prefix codes may be used as wildcards (minimum length of 2 numbers), and this is useful for the routing of calls on a geographic basis.
If necessary, phone numbers previously added to the Caller Routing object may be deleted by clicking on the icon to the right of the number.
A simple usage example of the Caller Routing object is shown below. If the incoming call is received from a number listed in the Caller Routing object (1-212-555-6789 or prefix 1-518), then the call is forwarded to Mike Brown (connected to the “Yes” cable); otherwise, the call is forwarded along the “No” logical cable to the secretary.
The Conference Room feature allows a group of 10 people to participate in phone call, all of whom may speak in and listen to the hosted conversation forming a virtual meeting room. Each person will be able to speak and listen to the group, allowing you to host events such as training programs and team meetings.
Our Puerto Rico Cloud PBX Phone System includes integrated conferencing facilities, allowing you to hold conferences without involving a third-party provider. Conferences are easily set up at your convenience, and access is restricted to participants who have the appropriate PIN code before they are allowed to join the conference; Users setup a conference room prior to inviting guests—they must distribute notifications outside of the system—as each member requires a PIN code to enter the facility. Our Puerto Rico Cloud PBX Phone System keeps track of call participants, so facilitators may block users with the PIN if necessary.
Many businesses rely on audio conferencing regularly to put together meetings, hold press conferences, communicate with clients and train staff. Conversely, conference calls allow friends and families to catch up with one another and to socialize in conjunction with other online channels.
Although conference calls should never replace face-to-face meetings, the emergence of other web conferencing add-ons like screen shares and slideshow presentations markedly boosts remote collaboration and productivity. Not to mention, said tools make it easy to run impromptu meetings, allowing users to call or sign in from an array of devices.
Users expecting large call volumes need the queue PBX feature, yet not all hosted phone solutions offer it. To efficiently process simultaneous inbound calls, our PBX Phone System sequences callers based on a first-come-first-serve basis. Understandably, many calls would go unanswered without the queue PBX feature, just as many calls would be cut short to keep the lines open. By implementing transitory spaces with brand messages and music, call agents can spend longer on each call and still process more inquires.
Queues in our Puerto Rico Cloud PBX Phone System operate in five ways:
Notifications are used to provide you with alerts when specified events occur within the Puerto Rico Cloud PBX Phone System, allowing you to manage these events appropriately and maintain full control over your voice system. For example, you may wish to be notified when voice mail is available, when a caller joins a conference or when a fax is received.
Notifications alert users when specific events happen, such as a new voicemail or an added conference participant. Ideally, in receiving these messages, users can tend to events and process subsequent actions faster (i.e. follow-up email). Not just this, but the notification PBX feature also improves the system's responsiveness and accessibility.
You also may select the method of notification, either by SMS or by email. In addition, Puerto Rico Cloud PBX Phone System allows you to provide customized notification text that includes “auto-fill” fields, such as the caller’s number or the called number.
To accommodate a busy schedule, Puerto Rico Cloud PBX Phone System notifies its users via SMS or email. Moreover, all messages include auto-fill fields, providing additional details and context.
Thankfully, should users get alerts away from home or the office, our hosted PBX solutions may be opened over any internet connection. Thus, a travel laptop or tablet permits users entry if the event demands immediate action.
While our Puerto Rico Cloud PBX Phone System interface supports voice recording and uploading, some users may prefer to write their greetings and convert the scripts into something audible using speech-to-text. There are many reasons a user might wish to do so:
As apparent in the above, the text-to-speech and audio playback pbx features serve many functions. They often work in conjunction with other PBX Phone System features, too, so keep exploring what Cloud PBX Phone System solutions have to offer.
Time Router (Time-of-Day Routing) feature allows you to specify where calls should be routed at specific periods of the day and/or specific days of the week. Many businesses have staff member who may only be available at certain times of the day or are located in different time zones. You may have a call center that operates during regular business hours and another that process calls after hours and on the weekends. Time router will automatically route calls based on your selected settings, greatly increasing the operational efficiency of your organization. For example, you can tell the system to forward to mobile before and after work hours Monday to Friday; otherwise, all calls go to the desktop. Moreover, during the night you can send calls straight to voicemail.
Since our Puerto Rico Cloud PBX Phone System interface uses drag-and-drop technology, users can add, remove or alter the time routing PBX feature with the click of a button. This means schedules can change according to the week ahead—something particularly useful for travelling businessmen and businesswomen.
Combined with our Cloud PBX Phone System app, users can also place calls on-the-go at any time, ensuring not just inbound availability but outbound as well.
|Prefix||City||Setup price||Monthly price|
|1-787||Aguadilla||0.00 USD||27.50 USD||Aguadilla Hosted PBX | Hosted Phone System in Aguadilla|
|1-787||Arecibo||0.00 USD||27.50 USD||Arecibo Hosted PBX | Hosted Phone System in Arecibo|
|1-787||Bayamon Norte||0.00 USD||27.50 USD||Bayamon Norte Hosted PBX | Hosted Phone System in Bayamon Norte|
|1-939||Caguas||0.00 USD||27.50 USD||Caguas Hosted PBX | Hosted Phone System in Caguas|
|1-787||Canovanas||0.00 USD||27.50 USD||Canovanas Hosted PBX | Hosted Phone System in Canovanas|
|1-787||Carolina||0.00 USD||27.50 USD||Carolina Hosted PBX | Hosted Phone System in Carolina|
|1-787||Cayey||0.00 USD||27.50 USD||Cayey Hosted PBX | Hosted Phone System in Cayey|
|1-787||Dorado||0.00 USD||27.50 USD||Dorado Hosted PBX | Hosted Phone System in Dorado|
|1-787||Fajardo||0.00 USD||27.50 USD||Fajardo Hosted PBX | Hosted Phone System in Fajardo|
|1-787||Guayama||0.00 USD||27.50 USD||Guayama Hosted PBX | Hosted Phone System in Guayama|
|1-787||Guaynabo||0.00 USD||27.50 USD||Guaynabo Hosted PBX | Hosted Phone System in Guaynabo|
|1-787||Isla Verde||0.00 USD||27.50 USD||Isla Verde Hosted PBX | Hosted Phone System in Isla Verde|
|1-787||Manati||0.00 USD||27.50 USD||Manati Hosted PBX | Hosted Phone System in Manati|
|1-787||Maunabo||0.00 USD||27.50 USD||Maunabo Hosted PBX | Hosted Phone System in Maunabo|
|1-787||Mayaguez||0.00 USD||27.50 USD||Mayaguez Hosted PBX | Hosted Phone System in Mayaguez|
|1-787||Ponce||0.00 USD||27.50 USD||Ponce Hosted PBX | Hosted Phone System in Ponce|
|1-787||Pueblo Viejo||0.00 USD||27.50 USD||Pueblo Viejo Hosted PBX | Hosted Phone System in Pueblo Viejo|
|1-787||Rio Grande||0.00 USD||27.50 USD||Rio Grande Hosted PBX | Hosted Phone System in Rio Grande|
|1-787||Rio Piedras||0.00 USD||27.50 USD||Rio Piedras Hosted PBX | Hosted Phone System in Rio Piedras|
|1-787||San Juan||0.00 USD||27.50 USD||San Juan Hosted PBX | Hosted Phone System in San Juan|
|1-787||San Sebastian||0.00 USD||27.50 USD||San Sebastian Hosted PBX | Hosted Phone System in San Sebastian|
|1-787||Santurce||0.00 USD||27.50 USD||Santurce Hosted PBX | Hosted Phone System in Santurce|
|1-787||Toa Alta||0.00 USD||27.50 USD||Toa Alta Hosted PBX | Hosted Phone System in Toa Alta|
|1-939||Villalba||0.00 USD||27.50 USD||Villalba Hosted PBX | Hosted Phone System in Villalba|
|1-787||Yauco||0.00 USD||27.50 USD||Yauco Hosted PBX | Hosted Phone System in Yauco|
We accept the following methods of payment
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