Knowledgebase

Browse articles on provisioning IP phones and troubleshooting PBX-related problems. Learn new ways to configure your phone system and maximize its functionality. Access Knowledgebase

User Guide

Read the official user guide and learn how to setup all of its built-in features. Read this guide for tutorials on call flow management (mobile app included) and softphone creation. Access User Guide

Questions?

Frequently asked questions (FAQ) are listed questions and answers, that are commonly asked. These FAQs will help answer many questions you have in mind concerning our services. Access FAQs

Cloud PBX phone.systems Fails to Launch or Fetch SSO Data

If the PBX interface ever fails to load in your web browser, clear your cache and other temporary internet files. Moreover, if you use a browser that does not automatically update Flash (e.g. Firefox), then ensure that you are running its latest version.

 

Are you using Mac?

Flash is required to launch Cloud PBX phone.systems panel, however Safari does not support flash.
You can use Chrome for OS X. Chrome browser has it's own version of Flash integrated.

Please check this URL: https://www.google.com/chrome/browser/desktop/
If "Download Chrome for another platform" clicked, it allows to download the OS X version