Knowledgebase

Browse articles on provisioning IP phones and troubleshooting PBX-related problems. Learn new ways to configure your phone system and maximize its functionality. Access Knowledgebase

User Guide

Read the official user guide and learn how to setup all of its built-in features. Read this guide for tutorials on call flow management (mobile app included) and softphone creation. Access User Guide

Questions?

Frequently asked questions (FAQ) are listed questions and answers, that are commonly asked. These FAQs will help answer many questions you have in mind concerning our services. Access FAQs

Cisco SIP Registration

Locate the IP address on your device. You may need to consult the manual to figure out which buttons to press.

  1. Enter the IP address into your favourite browser.
    • Get the IP address by pressing "setup" on the front of the phone.
    • Use the navigation cursor to select "network" from the menu; "current IP" will come up as one of the first results.
  2. Login with the default username and password (admin for both).
  3. Click "Admin Login" at the top right-hand corner of the page.
  4. Choose an Extension from the main menu. If provisioning a new device, pick extension 1.
  5. Click "Advanced" at the top-right hand corner of the page to access the SIP settings.
  6. Follow the image below to input your Cloud PBX phone.systems (PBXww) details.

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