Knowledgebase

Browse articles on provisioning IP phones and troubleshooting PBX-related problems. Learn new ways to configure your phone system and maximize its functionality. Access Knowledgebase

User Guide

Read the official user guide and learn how to setup all of its built-in features. Read this guide for tutorials on call flow management (mobile app included) and softphone creation. Access User Guide

Questions?

Frequently asked questions (FAQ) are listed questions and answers, that are commonly asked. These FAQs will help answer many questions you have in mind concerning our services. Access FAQs

Standard ATA Configurations and Commands

  1. Retrieve the IP address from your device (see chart below).
  2. Enter the IP address into your favorite browser.
  3. Login with the default username and password (admin for both).
  4. Click “Quick Setup” if not already selected.
  5. Follow the image below to input your Cloud PBX phone.systems (PBXww) details.

STEP_1.png

STEP_2.png

CodeMenuFunction
100 "Enabled/Disabled" Check DHCP Status
101

Press 1 - Use DHCP

Press 2 - Use Static IP

Press 3 - Use PPPoE

Set Internet Connection Type
110   Check Local IP Address of Device
111

Use keypad to enter numbers

Use *(asterisk) to represent a dot or decimal point (ie. 192*168*1*150)

Set Satic IP Address
120   Check Network/Subnet Mask
121

Use keypad to enter numbers

Use *(asterisk) to represent a dot or decimal point (ie. 255*255*255*0)

Set Network/Subnet Mask
130   Check Gateway IP Address
131

Use keypad to enter numbers

Use *(asterisk) to represent a dot or decimal point (ie. 192*168*1)

Set Gateway IP Address
140   Check MAC Address
150   Check Firmware Version
160   Check Primary DNS Server IP Address
161

Use keypad to enter numbers

Use *(asterisk) to represent a dot or decimal point (i.e. 192*168*1*1)

Set Primary DNS Server IP Address
170   Check Internet Web Server Port
210   Check Local IP Address of Device
7392

Use keypad to enter numbers

1 to enable

0 to disable

"Endable/Disable" Web-Based Utility/Access
73738

1 to confirm

* to cancel

Factory Reset
732668

Hang up once hearing "Option Successful"

Useful when managing devices across a network

Manual Reboot
877778

1 to confirm

0 to cancel

User Factory Reset